Our company is known for treating customers the best way we can. That is why we welcome any comments or questions. Here is a list of questions that customers have or are thinking about them.
In what areas All Shine Cleaning provides service?
Our company serves the whole King County area, Seattle area, Snohomish County area and Pierce County area.
Is your company Licensed, Insured and Bonded?
Yes, All Shine Cleaning is Licensed, Insured and Bonded company. This gives our customers the feeling of protection and security.
Do I have to be home when the cleaner comes?
This decision is totally up to every and each customer. Our company serves customers that are home and customers that are not home during cleaning process. Most of our customers prefer giving us the key and we clean while the customer is not home.
What is the minimum number of hours necessary to schedule cleaning?
Our company requires to schedule min of 3 hours of hourly paid cleaning. Cleanings on regular basis can differ in time.
Is your company pet friendly?
Yes, we love pets and our company offers complimentary 15min walk with your four legged friends. We would like to know as much about your pets as we can so we will serve you the best way we can.
Does your company provide earth friendly products?
After consultation with our customer we can either provide earth friendly products or we can use customer's own products when cleaning their home. In the case that we will provide all products for cleaning, the cleaning price will be adjusted according to that.
What if I have to cancel cleaning?
We do understand that life comes with unexpected situations every day. We do prefer 24 hour cancellation notice but we are also very flexible with our schedule. We will work with our customer's changes the best we can.
What type of payments All Shine Cleaning accepts?
We accept check, cash or Venmo payment.